The General is one of the few carriers filing FR-44 in Florida, but most policies end at renewal. Here's what happens when your policy term ends and how claims are handled during your filing period.
Why The General Files FR-44 When Most Major Carriers Won't
The General operates in Florida's non-standard auto insurance market, which means they accept drivers major carriers decline — including drivers required to carry FR-44 following a DUI conviction or breath-test refusal. State Farm, Geico, Allstate, and Progressive typically non-renew existing customers at policy end rather than file FR-44, even for longtime policyholders.
The General files the FR-44 certificate electronically with Florida DHSMV within 24-48 hours of policy binding. You receive confirmation when the state processes the filing, usually 3-5 business days later. The filing remains active as long as your policy stays in force and you maintain Florida's 100/300/50 liability minimums continuously.
Premiums with The General for FR-44 coverage typically run $180-$320 per month for liability-only policies, compared to $60-$90 monthly for standard-market drivers with clean records. The filing itself doesn't cost extra — the premium reflects your risk classification in the non-standard market.
The Non-Renewal Pattern Every FR-44 Driver Should Expect
The General's standard practice is to non-renew FR-44 policies at the end of the initial 6-month or 12-month term. You receive written notice 45-60 days before your renewal date stating the policy will not renew. This is not unique to The General — Bristol West, Direct Auto, Dairyland, and most non-standard carriers follow the same pattern.
Non-renewal is not cancellation. Your policy remains in force through the current term, your FR-44 filing stays active with the state, and you have the full notice period to secure replacement coverage. The distinction matters: policy cancellation triggers an immediate SR-26 lapse notification to DHSMV and suspends your license within 5 business days. Non-renewal gives you time to transition.
You'll need to shop for a new carrier before your current term ends. Most FR-44 drivers move through 3-5 different carriers during their 3-year filing period. Each transition resets your policy at a new carrier's entry-level rate — you rarely build tenure-based discounts in the non-standard market.
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What Happens When You File a Claim with The General During FR-44
Filing any claim — at-fault, not-at-fault, or disputed fault — during an FR-44 policy period typically results in non-renewal at your next policy term. The General and most non-standard carriers treat any claim activity as grounds for non-renewal, regardless of fault determination or claim payout.
If you're involved in an accident, report it to The General immediately even if you don't plan to file a claim through your own policy. Florida is a no-fault state for injury claims under personal injury protection (PIP), but property damage liability still follows traditional fault rules. The General will investigate, assign fault, and process claims under your policy limits.
A claim processed mid-term doesn't cancel your policy or your FR-44 filing. You remain covered through the end of your current term. You receive non-renewal notice 45-60 days before that term ends, and you shop for replacement coverage during the notice window. The claim will appear on your CLUE report and raise premiums with your next carrier, typically adding $40-$80 monthly on top of your already-elevated FR-44 rate.
How to Handle the Non-Renewal Notice from The General
When you receive The General's non-renewal letter, contact at least three other non-standard market carriers immediately: Bristol West, Safe Auto, Acceptance, GAINSCO, or Mendota. Request quotes for FR-44 coverage starting the day after your current policy ends. Non-standard carriers quote quickly — most provide binding quotes within 24-48 hours.
Bind your new policy to start exactly one day after your current General policy expires. There cannot be any gap in coverage. Even a single day without active FR-44 insurance triggers an SR-26 lapse notice from your old carrier, DHSMV suspends your license, and you must pay a $15 reinstatement fee plus restart your 3-year filing clock from the new reinstatement date.
Your new carrier files a replacement FR-44 electronically when your policy binds. The General files an SR-26 termination notice when their policy expires. DHSMV's system updates automatically — you don't file anything directly with the state. Confirm your new FR-44 shows active in DHSMV's online system within 5 business days of your new policy start date.
Cost Comparison: The General vs. Other FR-44 Carriers in Florida
The General's monthly premiums for FR-44 liability coverage in Florida average $200-$280 for drivers over 65 with a single DUI conviction and no other violations. Bristol West quotes $210-$295 monthly for the same profile. Direct Auto runs $195-$270. Safe Auto typically quotes $220-$310.
Rates vary more by county and ZIP code than by carrier in the non-standard market. A driver in Miami-Dade County pays 20-35% more than a driver in Polk County with identical violation history and coverage limits. Your age, vehicle type, and years since conviction matter less than your exact location and whether you've had any claims or lapses during your FR-44 period.
Estimates based on available industry data; individual rates vary by driving history, vehicle, coverage selections, and location. Request quotes from multiple carriers every 6-12 months. Non-standard market rates shift frequently, and the cheapest carrier this term may not be cheapest at your next renewal.
What Your Adult Children Should Know About Your FR-44 Situation
If your adult child is helping you navigate FR-44 compliance, the most important fact to communicate is this: non-renewal is standard practice, not a sign you did something wrong. The General and other non-standard carriers cycle through FR-44 drivers every 6-12 months as routine business practice.
Your family member can help by setting calendar reminders 60 days before each policy term ends, collecting quotes from multiple carriers, and confirming your new FR-44 filing appears active in DHSMV's system after each carrier transition. Many seniors pay $400-$800 more per year than necessary by accepting the first renewal quote without shopping — the non-standard market requires active shopping at every term.
If you're managing this process remotely for a parent, request named insured permission to contact their current carrier and receive policy notices. Most carriers allow adult children to be designated as authorized contacts without being listed on the policy itself.






